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Privacy Policy – ChachaBet Casino

1. PRIVACY

ChachaBet values your privacy and is dedicated to protecting your personal data. When you use our services, this paper clarifies what we gather, why we do it, and how we utilize or distribute data. Your usage of ChachaBet confirms your acceptance of this Policy, which forms part of the Terms and Conditions.

3-102-897762 LTDA runs ChachaBet, a business established under Costa Rica, Jaco legislation. We might sometimes change this Policy; the most recent terms will be published on our website. To be informed, we advise regular review.

2. INFORMATION COLLECTED

2.1 Personal Information

Personal data includes information that may help identify you. It includes your complete name, date of birth, address, phone number, or email address. The data collected could cover situations like these:

  • Contact Details: Name, email, phone number.
  • Billing Information: Payment methods, transaction logs.
  • Preferences: Betting or gaming preferences, website usage.
  • Feedback: Comments or survey responses about our products.

We store collected data on secure servers based in Costa Rica, Jaco, or other locations if needed for system performance or legal compliance. Our servers automatically log certain technical data whenever you interact with our platform, such as IP addresses, timestamps, visited URLs, language settings, and browser types.

2.2 Anonymous Data

ChachaBet does not gather personal details without your active knowledge. We can, therefore, monitor non-identifying system and traffic statistics—e.g., pages visited, error logs—to enhance our services. Usually stored apart from personal records, this kind of information does not directly identify you.

3. WHERE DO WE GET THE INFORMATION

3.1 Automatic Collection

Certain data is automatically registered when you access the site or services, including IP addresses, session activity, or device settings. This helps us maintain reliable gaming operations and detect possible fraud or misuse.

3.2 Information Provided by You

We gather details you share with us yourself. You usually do it when signing up or subscribing to marketing campaigns.

3.3 Third-Party Sources

We may also get information from our partners. In all cases, we ensure that any third-party involvement protects your confidentiality and follows our data handling standards.

4. INFORMATION USE

4.1 Service Delivery

We utilize your personal details for:

  • Game Access: Verifying eligibility, ensuring your account is accurate, and enabling gameplay.
  • Customer Support: Resolving issues, clarifying questions, or processing refunds.
  • Security Checks: Conducting identity verification and preventing unauthorized activity.
  • Transaction Management: Recording and finalizing deposits or withdrawals.

4.2 Promotional Offers

If you agree to receive marketing communication, we’ll use your phone number of email to do it. Via this communication, we deliver promo materials about new games and bonuses on ChachaBet website. From time to time, we might ask you to participate in contests or surveys. You choose whether to disclose information such name, address, or demographic data; participation is optional.

Unless prohibited by local law, accepting prizes or awards gives us permission to utilize your name or image for marketing.

5. CERTAIN EXCLUDED DISCLOSURES

We may disclose your personal data if lawfully required or in good faith when:

  1. Legal Compliance: Following subpoenas, court orders, or regulatory inquiries.
  2. Property Protection: Guarding the rights, brand reputation, or property of ChachaBet.
  3. Safety: Protecting the well-being of our users or the broader public.

Should we suspect cheating, fraud, money laundering, or credit card theft, we might share identities, transaction logs, and other information with authorities, payment providers, and other casino operators.

6. ACCESS

6.1 Opt-Out

You can deny receiving promo materials in your account. Or you can use unsubscribe links in our emails. You may also contact our support via email if you need help revoking consent to marketing.

6.2 Data Accuracy and Complaints

You can ask us to confirm, correct, or delete stored personal details. We will update or block the use of your information for marketing if you provide valid reasons. However, we are still permitted to retain certain data if required by law or legitimate operational needs.

7. COOKIES

7.1 Definition

Cookies help us remember your preferences, track site usage, and enhance services. Flash cookies or local shared objects function similarly but remain on your system for a longer span.

7.2 Types of Cookies

  • Strictly Necessary: Vital for site navigation and secure access.
  • Registration Cookies: Remember information during your sign-up process.
  • Session-Based: Temporary cookies tied to your active browser session.
  • Persistent: Remain after closing the browser, used for repeated visits.
  • Analytical: Gathers insight on site usage to improve user experience.

7.3 Control Options

You can typically manage cookie behavior via your browser’s settings. Declining cookies, however, may reduce certain functionalities. For flash cookies, use your Adobe Flash Player Settings Manager to disallow or manage these objects.

8. CONSENT TO USE OF ELECTRONIC SERVICE PROVIDERS

To play games for real money, you must be able to both transfer and receive funds using payment channels. Your acceptance of this Privacy Policy indicates that we may provide approved payment solutions with the required personal information. This can involve sending the information to nations other than your own. These payment methods help us to closely cooperate with them to protect your data.

9. CONSENT TO SECURITY REVIEW

We can undertake a security or compliance check at any time to validate your identity, usage of the services, or financial patterns. This might include verifying the information you provided against reputable third-party databases or requesting a credit report. By using ChachaBet, you permit us to share your data with third parties for these legitimacy checks.

10. SECURITY

ChachaBet deploys modern safety measures, including firewalls and encrypted servers, to protect stored user data. While our site supports secure connections (e.g., SSL encryption), no online platform is entirely without risk. We also require our affiliates or suppliers to adopt robust technical and organizational safeguards.

11. PROTECTION OF MINORS

Our services are restricted to individuals who have reached age 18 (or local legal majority). We carry out detection measures to prevent underage access. If we discover or suspect an underage account, we remove associated data from our records and block the user from further activity on ChachaBet.

12. INTERNATIONAL TRANSFERS

By using ChachaBet, you explicitly agree that your data might be transferred or stored internationally, following the same privacy commitments we maintain globally.

13. OTHER LINKS

ChachaBet does not control external sites linked within our pages. If you visit any external link, the operator of that site has its own privacy or cookie policy. We recommend checking their documents before submitting personal information, as their practices might differ from ours.

14. LEGAL DISCLAIMER

Services are provided “as is” and “as available.” We do not assume liability for system outages, unpredicted disruptions, or unauthorized data usage, especially events beyond our direct influence. Due to the evolving nature of technology and potential threats, we cannot guarantee perfect performance with no data breaches. We disclaim indirect or consequential damages tied to your personal data usage or release.

15. CONSENT TO PRIVACY POLICY

By accessing or using ChachaBet’s services, you confirm your acceptance of this Privacy Policy. It overrides any older versions and is viewed in tandem with the Terms and Conditions or additional policies on our Website.

We might change this Policy and let you know by changing the date at the top. Using our services going on suggests that you agree to these modifications. We suggest reviewing this Policy periodically.

16. OTHER WEBSITES

Our Website may link to external domains, which we do not manage or endorse. Their operators might gather or use data distinct from ChachaBet’s protocols, so consult their privacy documents. We assume no responsibility for issues on those linked sites.

17. OTHER TERMS

All translations of this Privacy Policy beyond the English version serve informational purposes only. Should any conflicts arise among different language translations, the English version prevails as the authoritative text.